Terms of Service

By accessing and using Online Culinary School, you agree to be bound by these Terms of Service. If you do not agree, please do not use this service.

Permission is granted to view and use the materials on Online Culinary School for your personal, non-commercial learning only. Under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the site
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or “mirror” the materials on any other server
• Share your account or login information with others
• Record, screenshot, or reproduce course materials without permission

Yes. All courses, lessons, videos, recipes, quizzes, the OCRS skills assessment and certificates of completion are free. There is no membership and no subscription to access them.

You can browse everything without an account. A free account is needed to save your progress, submit quizzes and earn certificates.

A certificate of completion is issued free of charge when, while logged in to your account, you complete every lesson of a course and pass its quizzes and final exam. Lessons and quizzes have minimum study times, and section quizzes and final exams have attempt limits, as shown on each quiz.

Certificates confirm completion of an Online Culinary School course. They are not a government-recognized diploma or professional license.

We regularly improve our courses. We may add, update, reorganize or retire courses, lessons and quizzes at any time. We keep your learning records so your completed courses and certificates remain verifiable.

Paid memberships have been retired because all courses are now free. Existing memberships will not renew and you will not be charged again. Your account, progress and certificates are kept.

All course materials, recipes, videos, and educational content are the intellectual property of Online Culinary School and Chef Eric Arrouzé. Unauthorized reproduction, distribution, or use of these materials is prohibited. You may use the materials solely for your personal learning.

No. Your account is for your personal use only. Sharing credentials or login information is not allowed and may result in your account being suspended or closed.

Private 1-on-1 coaching with Chef Eric Arrouzé is optional and paid. Every session is 1 hour: Chef Eric prepares 15 minutes on your goal, then 45 minutes live on video, with a written action plan.

• Focus Session: $150 for 1 session
• Goal Plan: $420 for 3 sessions
• Mastery Program: $1,250 for 10 sessions
• Monthly Mentorship: $280 per month for 2 sessions per month, with email questions between sessions

Prices are in US dollars. Applicable taxes are added at checkout. Payments are processed securely by Stripe; we do not store your card details.

All sessions are prepaid. After purchase, you book your time slot through our online booking calendar.

Cancellations or rescheduling require at least 24 hours’ notice. Late cancellations and no-shows forfeit the session. Sessions from the Goal Plan and Mastery Program do not expire.

If Chef Eric has to cancel a session, it will be rescheduled at a time that suits you.

Monthly Mentorship renews automatically each month and has a 3-month minimum. After the first 3 months, it continues month to month and you may cancel at any time by contacting us; cancellation takes effect at the end of the current billing month. Unused sessions do not carry over to the next month.

Coaching payments are non-refundable, except as required by law. You remain responsible for keeping your payment information current for Monthly Mentorship.

E-gift cards are available for the Focus Session, the Goal Plan and the Mastery Program. Monthly Mentorship is not available as an e-gift card.

The recipient receives the e-gift card by email with a personal redemption code on the date chosen by the buyer. They redeem it on our website whenever they are ready, and Chef Eric then contacts them to schedule the sessions.

E-gift cards never expire. They are non-refundable, cannot be exchanged for cash, and can be redeemed once only. Please keep the redemption code safe: treat it like cash. Once redeemed, the sessions follow the coaching booking and cancellation terms above.

The materials on Online Culinary School are provided “as is”. We make no warranties, expressed or implied, and hereby disclaim all other warranties including warranties of merchantability, fitness for a particular purpose, or non-infringement of rights.

We do not warrant that any materials on our site are accurate, complete, or current. Online Culinary School may make changes to materials at any time without notice.

Cooking involves knives, heat, hot liquids and food-safety risks. You are responsible for your own safety, for following safe food-handling practices and for any allergies or dietary needs. Coaching provides culinary and business guidance; it is not legal, financial, medical or regulatory advice.

In no event shall Online Culinary School or its suppliers be liable for any damages (including damages for loss of data, profit, or business interruption) arising out of the use or inability to use the materials, even if we have been notified of the possibility of such damage.

This limitation applies to all claims, whether based on warranty, contract, tort, strict liability, or any other legal theory.

You agree to use Online Culinary School in compliance with all applicable laws and regulations. You are responsible for:

• Maintaining the confidentiality of your account and password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access to your account
• Using the platform legally and ethically

You may not:

• Harass, threaten, or intimidate other users or staff
• Engage in fraud or misrepresentation
• Attempt to gain unauthorized access to the platform
• Use the platform for illegal purposes
• Interfere with or disrupt the normal operation of the site
• Upload malware, viruses, or harmful code

Violation of these prohibitions may result in immediate account termination.

Online Culinary School may revise these Terms of Service at any time. By continuing to use the site, you are agreeing to be bound by the then-current version of these terms. Material changes will be announced via email or a prominent notice on the site. Purchases are governed by the terms in effect at the time of purchase.

These Terms of Service are governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions. You irrevocably submit to the exclusive jurisdiction of the courts in British Columbia.

Online Culinary School reserves the right to terminate or suspend your account at any time for:

• Violation of these Terms of Service
• Sharing credentials or account access
• Fraudulent payment or chargebacks
• Engaging in prohibited conduct

You may close your account at any time by contacting us.

For questions about these Terms of Service, please contact us at:

Email: [email protected]

Contact Form: onlineculinaryschool.net/contact

These Terms of Service, together with our Privacy Policy, form the complete agreement regarding your use of Online Culinary School. If you have questions or concerns, please contact us above.