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Illness Reporting

Food Safety & Sanitation The Professional Kitchen

Illness reporting is the requirement for food handlers to notify their supervisor or designated manager when they have symptoms, diagnoses or exposures that could create a food-safety risk. Prompt reporting allows the business to restrict or exclude an employee from food handling when required and take steps to prevent foodborne illness transmission.

Symptoms and conditions that should be reported

Food handlers should follow workplace policy and local public-health requirements for reporting symptoms such as vomiting, diarrhea, jaundice, fever with sore throat, infected wounds or other conditions that may affect safe food handling. They should also report a diagnosed foodborne illness or a relevant exposure when required by the applicable rules.

How managers should respond

Examples of reportable diagnoses

Depending on local requirements, diagnoses such as norovirus, hepatitis A, Salmonella, Shigella or certain pathogenic E. coli infections may require specific work restrictions, public-health notification or clearance before returning to food handling. Requirements differ by illness and jurisdiction.

Illness reporting versus exclusion

Illness reporting is the employee’s duty to notify the workplace. Exclusion or restriction is the management decision or legal requirement that determines whether the employee may work with food, work in another role or return to the workplace.

Chef’s tip: train every employee to report symptoms before starting a shift and make sure managers know the local rules for exclusion, restriction and return to work. Staff should never feel pressured to conceal illness.

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